Your critical thinking is E2E to understand the full Merchant Life Cycle evaluating Identity, Intent, Business Model, and Financial Stability of our merchants.You will take ownership of impact of your decision and the overall merchant experience.You will drive stronger Merchant engagement through your interactions with our customers.You will be working independently and within a team environment to serve as a credible partner that makes sound decisions.You will interact proactively and educate the merchant while making strong decisions which will balance Risk and Experience.Your holistic review will include a balanced approach of assessing risk and the merchant experience.(including but not limited to case, phone, email, PET channels) You will conduct a holistic risk review of Merchants in the Business Seller Segment through various workflows.You will take ownership of impact of your decision and the overall merchant experience.Ī typical day for the Merchant Risk Consulting Specialist.Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Experience with financial products like credit cards, loans, mortgages, etc.At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy.Strong background in customer support via phone and email.Minimum 3 years of experience in collections, recoveries or credit risk management operations via phone.Ensure operational excellence by meeting team KPIs and SLAs. ![]() Partner with product and engineering teams to build and scale Ramp's operational platform and tooling for the collections program.Partner with strategy and legal teams to develop collection strategies, payment plans and operating procedures to ensure efficient collections operations. ![]()
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